Informing and connecting seniors to resources in the West Island in the comfort of their own home.
West Island resources can be difficult to navigate especially for vulnerable or isolated seniors.
CRC Mobile is an information and referral program that aims to improve the quality of life for seniors by connecting them to existing resources in the West Island.
At a location convenient for the senior, the CRC Mobile worker can meet with the senior to identify their needs and directly link them to relevant community programs.
Interventions are done with clients, family members and professionals in the community in order to help create the link between seniors and services.
Program Features
- Face-to-face meetings held in a location convenient to the senior
- Information sessions
- Accompaniment with referrals
- Phone support and follow-up
- Family and social network meetings and/or follow-up
Areas Served
- Baie d’Urfé
- Beaconsfield
- Dollard-des-Ormeaux
- Dorval
- Île Bizard/ Ste. Geneviève
- Kirkland
- Pierrefonds/ Roxboro
- Pointe-Claire
- Senneville
- Ste-Anne-de-Bellevue
Call us to make an Appointment
(514) 694-6404
Testimonials
“I am very appreciative of the information and the service that I received from the Community Resource Center. My objective was to find out what was available for my husband and me in terms of senior residences and support services as we moved into our more senior years. We were given much information on this. Katie and Lindsay were very cooperative, supportive and caring.
Thank you for providing this helpful service to us.”
“Over the last year Lindsay and I have partnered our services to better assist our residents in need. CRC Mobile is an essential service for residents who may not be receiving all that their communities and organization have to offer. Not only does Lindsay facilitate this process but makes it seamless for residents in need.’’
What’s New
This year, the CRC Mobile program has put a particular focus on community work in the local low income housing buildings of the West Island, Résidence Maywood, in Pointe-Claire, as well as Manoir Roger Bernard in Pierrefonds.
This is the first project of this nature in the West Island! Travail de milieu has not been done in the HLMs in the West Island before, as access to the buildings has been difficult. Now that these collaborations have been put in place, more support can be brought directly to the seniors that are typically in a situation of vulnerability.
This has been a great achievement on the West Island. The CRC mobile program has fostered a collaboration with the Office municipal d’habitation de Montreal (OMHM) and the residents that did not exist before and there are many possibilities for the future of this building.
The Maywood Residence, Pointe-Claire
This residence has 268 residents between 2 buildings:
In collaboration with the OMHM, St-Columba-By-The-Lake Presbyterian Church and Bread Basket, we have held monthly soup luncheons for the residents. In addition to providing the residents with a healthy meal and free frozen goods, the CRC holds information sessions at these lunches in order to keep the connections to resources available.
The goals of the luncheon also include reducing isolation, and encouraging the residents to connect with one another by facilitating a supportive structure.
The residents have the opportunity to speak with the community worker privately after the lunch is over, or they can make an appointment for a return visit, in the case that they are looking for a more confidential space.
Pilot project with Manoir Roger-Bernard, Pierrefonds. A collaboration with the OMHM and West Island Citizen’s Advocacy
This residence has 185 apartments for seniors but does not have many services within walking distance. There are limited means for transportation in the area, therefore isolating the residents.
CRC mobile launched a pilot project in collaboration with the OMHM and West Island Citizen’s Advocacy to offer regular support to the residents. The CRC has acted to facilitate the communication between the OMHM and the residents and began offering regular information meetings in the building.
CRC acts as the initial contact point, filtering the need of the persons and referring them to the proper community program.
Door-to-door outreach has been offered in both the Maywood residences as well as the Manoir Roger-Bernard. Individual letters to the residents of each building are distributed with an explanation of CRC Mobile services and detailed contact information. Residents are offered the CRC’s West Island Seniors Guide when it is appropriate.