Ricochet Hébergement/Homes

Programs and Services

Ricochet Center

• The Ricochet Center offers a safe and warm refuge for those experiencing residential instability and homelessness in the West Island. The Center offers 24 emergency beds and 24 permanent transition program places. The center is located at 9451 boul. Gouin Ouest, Pierrefonds.

Transition Program

• The Transition Program is a unique program set up to meet the urgent needs of people in a situation of residential instability and homelessness who are ready to equip themselves and take serious steps to reintegrate into society. Our aim is to provide a safe, stable environment where people can recharge their batteries while working to improve their living conditions, thanks to the support and guidance of our psychosocial workers.

Emergency Services 

• Ricochet offers emergency beds to beneficiaries who are not yet ready for social reintegration, or who do not wish to enter the Transition Program. The aim of this initiative is to provide a safe, comforting space where beneficiaries can rest, eat, shower and be referred to other specialized services according to their needs.

Shuttle 

• The Ricochet shuttle accompanies beneficiaries of the Transition Program with lodging to and from Ricochet in the evening, accompanies beneficiaries of the Emergency Services to the appropriate resources in the morning, and eventually helps beneficiaries move into permanent housing.

• The shuttle is also used by psychosocial workers to accompany beneficiaries in their social reintegration efforts (i.e. doctor’s appointments, apartment visits, etc.).

Social Mediation 

• The social mediation service aims to promote harmonious relations between people experiencing homelessness and the Pierrefonds-Roxboro community. We offer support to encourage the positive use of urban space by homeless people.

• This service is available to Pierrefonds-Roxboro residents when situations of misunderstandings arise involving a homeless person. Social mediation also has a mandate to raise awareness about the realities of homelessness and the rights and responsibilities of everyone in the community.